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‎05-08-2023 07:44 PM - edited ‎05-08-2023 07:49 PM

HP Recommended

I have a working laptop, Elitebook Aero.

 

And virtually can not use it for teleconferencing. Every time I plug in the headset, the mic appears disabled.

Headphones work, microphone is operational BUT disabled.

When I take the quest and go to

Settings

　->Sound

　　->Input

　　　->Device Properties

　　　　->Additional Device Properties

　　　　　->Levels-Microphone,

finally I see the mic volume turned "off".

 

Enable it there, and that fixes the problem. 

BUT I CAN NOT DO IT EVERY TIME, when plugging in the phone.

Particularly when getting an urgent COM request, or joining an online meeting.

 

First I thought that the reason is in new fgancy USB-C. But I had to buy a new 3.5mm Sennheiser headset to find that it is systematic, with any microphone. 

 

Is this a business laptop at all?

Whats wrong with your drivers!? Why is it happening only with HP!?

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