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‎05-18-2023 02:19 PM

HP Recommended
Product: HP Pavilion All-in-One PC 27-ca1000i (4N5D8AV)
Operating System: Microsoft Windows 11

I have a PC that has been crashing and freezing ever since I bought the Desktop and have been asking for help between HP and Currys since day 1. However, I feel like both companies have just been waiting for my warranty to expire and blaming each other. Of which I now only have two months left. I feel like it is such a low-quality product as even though I do every piece of trouble shooting and constantly updating my drivers and firmware to the latest when I can. Including doing a full re-install of Windows.

 

The issue seems to get worse and I have given up contacting HP or Currys as they don't help fix the problem and since day 1 refused to take the computer and give me my money back. Even after raising an official complaint. I feel like due to the constant freezing 

 

Now I feel forced to buy a replacement machine that isn't HP or bankrupt myself and go back to an Apple Mac. I'm at my wits end and I regret ever buying this HP Product. 

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