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HP Pavilion Gaming Desktop PC TG01-1070m CTO

When I get notifications from HP Support Assistant to update drivers on my PC, I can't download anything. I select to download all, and I get a general prohibition sign (or red circle with slash) stating it can't communicate with the HP server. I have a network connection, so it doesn't make sense to me. I have already uninstalled, rebooted, and reinstalled several times. Nothing changes. Why isn't HP Support Assistant working?

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