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‎06-12-2023 04:24 PM

HP Recommended
Product: HP EliteBook 840 G5 Notebook PC

Hello,

I have this persistent HP Printer 3.2.1.2285 download/install error file in Windows Update for my Win11 HP Elitebook. Issue popped up about a week ago.

 

Oddly enough, I don't even own an HP inkjet printer, nor have I ever had this laptop hooked up to an HP printer. I have an Epson inkjet via WiFi.

 

I've been searching around for possible fixes for this issue, but have not been able to locate similar issue.

 

Win11 HP Printer error info.jpgLaptop Win11 Info.jpg

 

Any assistance would be greatly appreciated. Please see 2 attached jpegs. Thanks in advance.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.