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HP Pavilion Gaming - 15-ec1467ng

My HP Pavilion – 15-ec1467ng shuts down randomly:

 

At first I thought that it only happens during gaming but then the notebook shut down after the start while not doing any heavy "work".

 

If you know a solution, do not hesitate to answer!

 

Betriebsystemname: Microsoft Windows 11 Pro
Version: 10.0.22621 Build 22621
Systemmodell: HP Pavilion Gaming Laptop 15-ec1xxx
Prozessor: AMD Ryzen 7 4800H with Radeon Graphics, 2900 MHz, 8 Kern(e), 16 logische(r) Prozessor(en)

Installierter physischer Speicher (RAM): 16,0 GB
BIOS-Version/-Datum: AMI F.25, 18.08.2021

GPU: NVIDIA GeForce GTX 1660 Ti with Max-Q Design

Netzteil: 200W HP Smart Slim Adapter

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