• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.

‎07-30-2023 12:34 PM

HP Recommended
Product: HP Pavilion x360 14 Convertible PC 14-dy0000 (45W97AV)

I just bought the Laptop alongwith PEN yesterday.

The pen isnt getting charged. It is mentioned in the manual that, upon it getting fully charged, it shall display solid white light. and during charging it shall display blinking amber light. However, while attaching the usb-c cable and using it to charge by attaching it to my laptop's usb-c .. it just shows solid amber light.. but as soon as it is detached, the light goes off, and pen isnt working, neither it is recognised by laptop nor it shows any other sign or symptom or light

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.