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‎08-06-2023 01:45 AM

HP Recommended

I got an HP ProBook 450 15.6 inch G9 Notebook PC. The first day before the Windows updates (windows 10 V 22H2) I was able to use the USB C port to connect to two (Dell) monitors.  After the updates, I can no longer do that, when I plug in the USB C cable, it won't recognize the monitors. I can use the (only) HDMI port to connect to either one of them (one at a time). 

 

I thought I should play with the display adapter (intel(R) Iris(R) Xe Graphics) drivers, I installed older and newer versions but none of them worked.  

OS:  Microsoft Windows 10 Pro

Processor: 12th Gen Intel(R) Core(TM) i7-1255U, 1700 Mhz, 10 Core(s), 12 Logical Processor(s)

 

Again, I would like to connect to the two monitors (and I know the machine supports this because I was able to do that the first day). What else should I do?

 

Thanks in advance.

 

 

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