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08-20-2023 03:47 PM
i have this laptop and every time i try to use the HP Cloud Recovery usb it fails and When ive tried the Windows media creations usb for Windows 11, i can secure boot and erase the old windows drive and re-install a fresh windows, within minuets of finally getting to the windows desktop the first time, it blue screens, reboots and say that the start up is corrupted and needs repair, but none of the repair option work and theres nothing to do but again try a fresh install of windows or of the HP cloud recovery usb and again to get errors logs and a still bricked laptop, more use as a paper weight
the error log i get is below,
[21:59:05.11] ------------------------------------------------------------
[21:59:05.11] [20/08/2023]
[21:59:05.11] Windows has detected critical error and has triggered ErrorHandler.cmd.
[21:59:05.11]
[21:59:05.11] Possible cause[s]:
[21:59:05.11] - got critical error during Specialize-Pass.
[21:59:05.11] Check [C:\Windows\Panther\setupact.log] for this case.
[21:59:05.11] - got critical error during Audit-Pass.
[21:59:05.11] Check [C:\Windows\Panther\UnattendGC\setupact.log] for this case.
[21:59:05.11] Check [C:\SYSTEM.SAV\Util\Install.log] for this case.
[21:59:05.11] - got critical error during SysPrep.
[21:59:05.11] Check [C:\Windows\System32\Sysprep\Panther\setupact.log] for this case.
[21:59:05.11]
[21:59:05.11] ------------------------------------------------------------
[21:59:05.11]
[21:59:05.13] No Memory dump found....
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control
LastBootSucceeded REG_DWORD 0x1
[21:59:05.13] Bootup normally...
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control
LastBootShutdown REG_DWORD 0x0
[21:59:05.16] Previous Shutdown had problem...
[21:59:05.18]
[21:59:05.18]
[21:59:05.18] you might be able to find some info from
[21:59:05.18] Event log file[s]
[21:59:05.18] INSTALL.log
[21:59:05.18]
[21:59:05.18] ------------------------------------------------------------
[21:59:05.19]
[21:59:05.19] [C:\SYSTEM.SAV\Result.ini]
[Results]
Version=1.00
ErrorNumber=953
MESSAGE=PASS2_OSUPDATE_PI[21:59:05.19] ------------------------------------------------------------
[21:59:05.31] [PANIC.cmd] has been called at non-WinPE environment.
[21:59:05.31] [PANIC.cmd] activate BP and reboot into WinPE environment at first...
[21:59:07.50] [PANIC.cmd] going to reboot Windows...