• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
We have new content about printers, Click here to check it out!
HP Recommended

In clearing a paper jam from my Envy 6000 printer, I needed to remove the flip gate to get the last bit of paper out. These components seem simple, but I'm having trouble reinstalling the flip gate and the plastic roller piece that goes behind it.  The paper jam instructions helpfully say not to remove the flip gate - so now what?

 

Help!  I haven't seen an answer on the HP discussions.

 

Thanks.

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.