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‎09-29-2023 04:28 AM

HP Recommended
Product: HP EliteBook 860 16 inch G9 Notebook PC (4C146AV)

Hello!

After the latest Windows update, several of our HP PCs (the G9 models) have lost sound.

If you start the PC without anything connected, the sound works, but if you connect an audio device such as docking/screen/webcam sound stops working.

Looks like this problem started on Tuesday/Wednesday in connection with a Windows update.

Do you have any tips for this?

Hoping for a reply as soon as possible 😊

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
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