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‎10-10-2023 05:48 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Good evening,

I have a "HP Omen 25L Gaming Desktop - AMD Ryzen 7 3700X - Radeon RX 5700" which I bought from Costco over two years ago. 

It is stock with all the same internal components. The only changes may be accessories/ peripherals and it still has Windows 10.

 

Per Costco, it is out of warranty

 

The other day maybe last week before I went to work I saw that it was somehow on but with an unresponsive black screen. I always completely shut down overnight and never do any updates or long downloads. I found the behavior odd and I opted to just unplug it and go to work

 

In that evening I sat down at my computer and it was not responding to the power button after plugging it back in. When it did it might beep a few times but always shut itself back off. The behavior is by no means consistent. The fans would stop spinning and the lights would turn off at different times each attempt at booting. No other problems with any other electronic components in my home 

 

I did eventually get an eight long beep (BIOS issue) but as it tries to boot back into BIOS recovery it would shut off during this stage too. The recovery could never complete and would get maybe 40-60% of the way done.

 

I figured the computer may have tried to do an update somehow and I may have killed that mid process (truly no idea how though), but as it was at times getting back into BIOS recovery I thought it was a power issue. I replaced the PSU and have swapped the power cable but now if anything the behavior has worsened. 

 

The tower may power on briefly for about five seconds but still immediately turn right back off (lights, fans, everything).

 

It is definitely not overheating as both the side panels are still off from replacing the PSU. Just about all internal connections have been reseated I believe, and I did at one point clear the CMOS with again no consistent change in behavior. It has always been on a power strip and the power strip itself is working for other devices

 

Any wisdom or guidance would be appreciated, thanks for your time. It has allwa

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