• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎10-13-2023 01:28 AM

HP Recommended

Hi,

After running a HP Hardware Diagnostics, I got an ID for battery failure: M373VH- A4W901-XD7U3G-C0AS03
Presumably, that is to do with the low storage capacity of the battery, as I received HP battery alert [Primary (internal) Battery (601)] a few times when starting it up since November.
If that is the case, could someone guide me to where I can get it repaired in the UK or find a replacement battery and provide a model number for this laptop please?

Many thanks,
Howard

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.