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T210
Microsoft Windows 11

I recently purchased a designjet T210 plotter and noticed the cutter is not always getting picked up by the printhead.  I opened the compartment where the cutter is displayed and noticed the printhead is not returning the cutter to the correct position after making a cut.  It's about 2in. shy of the start position.  This prevents the printhead from picking up the cutter on the next initiation.  If I back up the cutter to the start position, the printhead picks it up without fail.  Is there a way to adjust how the printhead resets the cutter to get it to place the cutter all the way to the original position?

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