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‎10-14-2023 08:05 AM

HP Recommended
Product: HP ENVY Desktop PC TE02-0000i (3Y3Q8AV)
Operating System: Microsoft Windows 11

I noticed that suddenly the link for the HP "Dashboard" (where it shows tech details, the virtual assistant, and more) has simply vanished.  I normally just click Start, and it would be pinned.  Now, the icon is gone, and I see nothing in "All Apps" except for "HP Documentation".  I Googled for an explanation, and could not find an answer.  I also checked every system setting I could think of: task manager, system services, advanced windows settings, etc., and could find no way to re-enable it. Then I downloaded the HP Support Assistant software package, but upon installation, I was told a newer version is already installed.

 

The only thing that has changed in my system is new RAM (hopefully unrelated, see my issue with that in my other post), and a new Western Digital Black SN850X NVMe drive that I cloned from the stock drive (about a week ago, and I DO recall seeing the HP link in Start afterward).

 

What happened? What can I do to fix this?  Thanks!

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