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‎10-14-2023 04:49 PM - edited ‎10-14-2023 04:55 PM

HP Recommended
Product: HP Pavilion Gaming - TG01-1904ng

I updated the "HP Firmware" on my HP Pavilion Gaming Desktop PC TG01-1904TG via Windows update. After this BIOS upgrade from inside Windows 11 via Windows update, the computer is now unresponsive.

The computer restarted a couple of times, and the BIOS upgrade was running and ending with 100%. Then after a new (automatic) restart the screen remained black. There were and there are no visible errors or beeps. 

 

Now when I power on, the computer is unresponsive and the screen remains black (no signal). Only a blank/black screen, however the PC has power, and the green illumination is on.

 

The computer was functioning correctly before the BIOS update.

 

I followed all procedures from HP Desktop PCs - Recovering the BIOS (Basic Input Output System) | HP® Customer Support without any success.  I have tried a CMOS reset (removed battery) but it did not change the situation. I have also tried the Windows key + B + power key but no luck. It simply displays a blank/black screen and flashes it's green LED on the front.

 

I have also changed keyboard and screen (following Solved: Unresponsive computer (black screen) after failed bios updat... - HP Support Community - 847...) but this did not solve my problem.

 

Any advice and help are greatly appreciated.

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