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‎10-21-2023 10:09 AM

HP Recommended
Product: HP EliteDesk 800 G3 Base Model Small Form Factor PC

Hey there!

 

I have an EliteDesk 800 G3 that suddenly won’t power on. It powered on just fine last night, but it no longer will as of this morning. When plugged in, the green AUX light on the motherboard is lit up; when the power button is pressed, the light labeled HD on the motherboard (not the light labeled PWR) lights up in white. The PWR light never lights up. These are the exact same symptoms mentioned in this closed thread.

 

I have tried unplugging and power cycling the device to no avail. I have also tried moving my one stick of RAM from DIM to DIM as proposed in the referenced thread, but that has not helped. I have additionally tried disconnecting the hard drive as proposed in the referenced thread, but that also has provided no changes.

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