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HP Pavilion Gaming - TG01-1160xt CTO
Microsoft Windows 11

Hi. I have an HP TG01-1160XT desktop. It has an Intel I7-10700 CPU, 32GB RAM, NVidea RTX 3060TI FE GPU, 1TB M.2 SSD with Windows 11 Pro on it, 2TB Sata 3 SSD that games are stored on, HP 500 Watt PSU, all attached to the factory HP Baker 8767 motherboard. A couple weeks ago while letting Windows Update run it offered a new HP Firmware BIOS update that completely bricked my computer after it completed it’s install process and did it’s final restart as part of it’s install. I’ve let the BIOS update atleast once before through Windows Update without a single problem, but this time I have absolutely no video output through my regular NVidea RTX 3060TI FE card, or by swapping out to the NVidea GTX 1650 or whatever it was that came stock with the computer, or even by removing a GPU entirely and connecting to the motherboards Intel GPU which seems like the BIOS should be able to force switch it on since it can be turned on and is functional, I’ve used it before just to see if it was usable as a backup when I was swapping out parts. Also I have absolutely no recognition of the USB keyboard, like the caps lock button light doesn’t light up and no matter what key combo I’ve tried based on that exact computers HP support suggestions nothing changes. So, when I turn on the computer the power light lights up, the big green light on the bottom front lights up, the fans run, and that’s about it, it’ll sit like that for days and do nothing else. What’s odd is that plugging in my phone to any USB port charges it, same with my XBox controller, the PCIEx16 port has power on it because the NVidea GTX 1650 GPU only gets power from the motherboard and it’s fan kicks on when turning on the computer, and atleast part of the BIOS initial diagnostics check works because if you do pull the RAM sticks and hit power it gives the beeping codes and if you unplug the CPU and hit power it starts for about a second, shuts off, restarts for a second, shuts off, over and over again. So everything seems to get power, except of course the important stuff like video output and the keyboard, but even with all the SSD’s pulled from it it refuses to even act like it’s interested in booting from a flash drive even though USB boot should be turned on, it was before and I used it before when I removed Windows 11 and installed Windows 11 Pro last year with a flash drive. Well, almost last year, I bought it new still sealed in the factory HP box about 10 months ago it seems like before I overhaul upgraded it pretty much to about it’s max. I also added a few extra fans to it and ported a bit more air intake to it, so the CPU never got above around 65 degrees C, about the same for the GPU, so it shouldn’t have ever overheated, it sure never acted like it atleast, in fact it ran beautifully and every game I ever played on it set itself to max graphics settings automatically and I purposely set it to run 1920x1080 at 58 fps and it was nonstop pegged at 58 fps, so it was never under any kind of strain. So, pretty much the HP BIOS update that Windows Update dumped on my computer has likely fried the BIOS or another part of the motherboard and every program that HP support offers does nothing since I can’t get the computer to read a flash drive, accept a single keyboard command or even light up the one light on the keyboard, or even produce an image through HDMI, the only source of monitor that I have, and yes, I’ve done used the same HDMI cable and monitor with my old wore out junk Dell laptop with a cooked GPU to check the connection and it has perfect graphics output shockingly, so it’s all just what that BIOS update has done to it. I know I’ll likely have to buy a new motherboard since there’s pretty much zero chance of getting this one to work right, but I’m having a hard time understanding why Windows Update is pushing a BIOS update that from all the other complaints that I’ve read online about it (there’s a ton of them) HP screwed up majorly while writing it, gave it to Windows Update to pass out too, then HP pulled it from their site (pretty sure the last 2 don’t appear on HP’s site) yet Windows Update steal slinging it like junk chunks of soap and acting like it’s crack which is majorly screwing up peoples HP computers left and right, most seem to be fixable after mass headaches, ripping out lots of hair, and studying most of the internet before they find enough clues to piece it together, but some are like me and absolutely nothing works, meaning I’ve got a less that 1 year old computer that an HP written BIOS update just trashed and of course I have no warranty so now I’ll have to spend another $100 or $200 or so just to make a computer that’s barely old enough to collect dust work when my 2015 Dell Laptop that wasn’t even designed to play a game 1 that I played games so hard for so long on it that I literally had smoke curling out of it when I thought I’d killed it completely still does everything that it’s supposed too just fine, a little slowly, but still works fine unless you try to start a game and then it shuts itself off after about 5 minutes, but considering it didn’t even have a GPU and this HP is a “Gaming Computer” that can’t make it a year before HP writes a program that makes it a good paperweight at best I’m just a little bit upset about it. If anybody has any suggestion that I haven’t read in the last 2 weeks of searching HP Support, like something out of the box that might actually do something, please feel free to reply, other than that I’d really love to hear from HP on why my less than 1 year old computer had to die because apparently somebody don’t know how to write BIOS files but yet felt the need to release them anyway.

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