• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎11-05-2023 01:49 AM - edited ‎11-05-2023 01:50 AM

HP Recommended

for about a month now the letters B,N and no.7 on the right number pad of my keyboard is not working properly.

at first it started with ( some times ) the keyboard missing the hit on these keys, and it started happening more and more frequently, until it became (most of the time) they don't work unless I continuously and repeatedly press the key.

 

I tried changing the keyboard but still facing the same issue.

I tried many SW to check if the keys are working and they are showing as functional in all of the tests I did.

I tried rolling back the last update.

I tried resetting Windows.

I tried updating/removing the driver.

 

 now I'm using the same keyboard and its working perfectly, it's like this thing with a mind of its own  .

 

so ... help 

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.