• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎11-25-2023 05:56 AM - edited ‎11-25-2023 05:57 AM

HP Recommended

Hi all

A few months a go I bought an elite slice . It was working fine up to yesterday.

So the device was off for about three days, then yesterday when I wanted to turn it on, the device would not have any response. First got suspicious about power cable and tested another one but no hope. 

 

I opened the cover and noticed a tiny light turns on when the power cable is connected, so it seems the current gets to the device.

 

Here is a picture of that piece that turns on

photo_2023-11-25_16-13-28.jpg

Can someone tell me what has gone wrong ?

Regards  

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.