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‎12-06-2023 01:15 PM

HP Recommended

I bought my Omen 40l with 3080 graphics card in the spring 2022. I suspect there is now an issue with it. A few months ago  it started to crash from to time when starting a game. But now it is every time, 5 to 10 minutes in to the game it crashes.

What happens is that all of a sudden the screen goes black and the fans start to run on maximum speed, then the screen indicates that it is not getting any image from the computer anymore. The computer is still running but not displaying any image on the screen.

I have run diagnostics on the memory, processor, graphic card and cooling system without any findings.

I have reset the computer to factory settings but the issue remains

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