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‎12-09-2023 07:10 AM

HP Recommended
Product: HP 250 G8
Operating System: Microsoft Windows 11

Hi, I have a problem on my laptop because I deleted the administrator account. Only one locak left. Now I can't do anything on it, e.g. install a program, or what I am most interested in is resetting windows 11 to factory settings.  It keeps showing User Account Control and each action shows a window without a YES button. 
Via USB and ISO file I also can not because I do not have Bitlocker or it does not show me the drive on which to install the system - here also I can not download drivers to the C drive to install them because the above issue with no YES button appear. 

What can I do ? 

Thanks 

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