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‎12-13-2023 10:47 AM

HP Recommended
Hello, I purchased 4 laptops from Amazon listed as new. They were unopened and came with everything one would expect from buying new laptops. However, on powering up and getting ready to image, I found that the laptops weren't holding a charge. After a quick diagnostic, it turns out that these laptops were manufactured about 3 years ago, and the warranty is showing as expired. Every time I attempt to dispute this, I am met with the error/500 page: "We're sorry HP Customer Support site is temporarily unavailable. We apologize for any inconvenience. Please check back later." I have proof of purchase, but I am unable to find anywhere else to dispute this, and there are no other forms or anything to fill out. Can you please assist? Thank you, Devin
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.