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‎12-28-2023 04:27 PM - edited ‎12-28-2023 04:43 PM

HP Recommended
Product: OMEN by HP Desktop PC - 870-230

Hello, I've had this omen for a while, and I wanted to see if I could get it working again. I don't necessarily remember how this issue came about, but I am dealing with it now. I have used multiple different power cords(that work), and tried to perform a hard reset, and unplugged all exterior devices from the computer. However, for whatever reason the green LED is on at the back of the computer indicating that there is power(I think), but the actual power button itself doesn't work. It usually illuminates light and boots up the computer with one click. I don't know how to move forward with this issue, because no matter what I do the computer just won't turn on. 

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