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‎01-08-2024 05:41 AM - edited ‎01-08-2024 05:51 AM

HP Recommended

Hello!


I have an EliteBook 840 G6 laptop that does not turn on, with the battery connected, when the power bottom is pressed, the caps lock LED blinks 7 times, the charger led is solid white and nothing happens. 

 

With the battery removed, when the power bottom is pressed, the caps lock key on the keyboard turns white and unresponsive, the lights on the charger led keep blinking white and orange non-stop and the laptop is unable to be powered on. 

 

I tested a different charger and removed the system battery(cr2032), but none helped, any thoughts? 

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