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‎01-14-2024 05:37 PM

HP Recommended
Product: HP Slimline Desktop - 290-a0035z
Operating System: Microsoft Windows 10 (64-bit)

I have a three year old HP Slimline Desktop (AMD A6-9225 RADEON R4) that arrived new with 1 4GB RAM card.  Took it to my local Best Buy Geek Squad service counter and had them remove the original 4G card and replace with two Corsair "Vengeance" 8GB DDR4 cards to get a total of 16GB RAM.  It did not boot with both 8GB cards installed.  They removed one of the cards and it boots and works properly.

 

I have run all HP recommended diagnostics and bios updates and everything passed.  

 

Any suggestions as to the fix?  

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