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Hello, 

I've purchased a HP Pro tower 290 G9 and i removed the HDD and installed an SSD (Team group MP33 M.2 PCIe SSD)

I proceed to install the windows 10 operating system but the installation media cant detect the installed SSD. i checked the bios and dont seem to detect the SSD either. 

I checked compatibility both the mother board and the ssd should be compatible (M.2 2280).

So i would like for someone to explain the occurrent issue if possible .

 

Edit: (note) i have 2 Setups and they both have the same issue

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