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‎01-17-2024 05:15 PM

HP Recommended
Product: HP 17.3 inch Laptop PC 17-c0000 (2W0H9AV)
Operating System: Microsoft Windows 10 (64-bit)

Hi. I have been mostly ignoring the issue that HP hardware diagnostics would not run in Windows 10 on my laptop for over a year. I have updated Windows 10.

Windows also has recently updated a graphics card, and has indicated that the graphics card drivers (the recent driver, and the previous update) may have issues.

Yet, I am unable to run HP Hardware diagnostics since an earlier windows 10 update.

Windows always produces an error that says "unexpected error" which it tells me is recorded.

Please let me know if there is a new update. I would like to find out if this program can run in windows 10 or if it is only possible now to run it in windows 11 or use UEFI diagnostics.

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