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HP Pavilion x360 m1-u001dx (ENERGY STAR)

Hello all,

 

I have an HP Pavilion X360 model: m1-u001dx. I tried to do a complete wipe of the computer, but it stated there was not a hard drive. I opened the computer up made sure all connections where good, and made sure the HDD was plugged in correctly, but it still had the same problem... I then took the HDD out to inspect it, and i saw discoloration on some of the soler points as if it over heated. I bought a new SSD 500gb for it, but now i need to know my product key as i am unsure if this computer came with windows 10 or not. 

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