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‎01-25-2024 10:47 AM

HP Recommended
Operating System: Microsoft Windows 11

Paper is jamming in my Laser Jet Pro MFP M479fdw printer.  I have two sharp folds that occur in the center of the paper with an event code 13.09.04.  I have cleared this and it has happened several times after clearing.  I am attaching photos of the error code and what paper looks likeIMG_7481.jpgIMG_7482.jpg 

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