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‎02-03-2024 09:58 AM - edited ‎02-03-2024 09:58 AM

HP Recommended
Product: HP Pavilion Desktop PC TP01-2000a (2Z6C8AV)
Operating System: Microsoft Windows 11

Hi, 

 

I have a HP Pavilion Desktop TP01-2104ng with Windows 11 Home.

The current installed version is 21H2.

 

Windows Update keeps failing on updating to version 23H2. The update gets downloaded and starts the installation. Then the computer reboots automatically and proceeds with the update.

After a while I get the message that something went wrong and the update is rolledback.

 

In the windows update history there is the error: 0xc1900101.

 

JoseAR1_0-1706979410004.png

How can I fix the issue?

If it is relevant, I use a local windows account not connected to a microsoft online account. 

 

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