• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.

‎02-19-2024 05:27 AM

HP Recommended

Hi! I have a new HP Pavilion x360 2-in-1 Laptop 14-ek and the camera is not working. I tried with zoom and google meet, and says the camera and microphone are off.  In the Device Manager / Cameras / HP True vision 5MP Camera it says device is working properly. I ran the  automated diagnostics, says settings have been reset, but when I try to access it says an app is using camera. I have checked settings / privacy / camera and camera access is On. Hope you can help with this, thanks!

 

 
 
Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.