• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎02-19-2024 07:46 AM

HP Recommended
Operating System: Microsoft Windows 11

Every time I shut down my computer and turn it back on, I get something saying if I would like an app called HPReadHWDataUninstall to make changes to my device, and enter my admin password. Even if I press no, nothing seems to happen. Accompanying this is a pointer glitch. My pointer begins to move very slowly. After a few minutes, the issue resolves itself. This has already happened many times to me, and I don't know how to solve it. Should I delete the application? 

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.