• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Here is how to use Windows Security to Protect HP PCs Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎02-19-2024 07:46 AM

HP Recommended
Operating System: Microsoft Windows 11

Every time I shut down my computer and turn it back on, I get something saying if I would like an app called HPReadHWDataUninstall to make changes to my device, and enter my admin password. Even if I press no, nothing seems to happen. Accompanying this is a pointer glitch. My pointer begins to move very slowly. After a few minutes, the issue resolves itself. This has already happened many times to me, and I don't know how to solve it. Should I delete the application? 

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.