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HELLO,

I Purchased HP 240 Bluetooth Mouse in Oct - 23 from Amazon India. Few days back mouse stopped to discover in bluetooth setting of my Laptop. I changed battery  and I tried connecting to other PC's but no use. Bluetooth mouse is undiscoverable.

 

Tried to check the product on hp website with serial number many times but i got error "Please enter a valid serial number".

Please help to claim warranty.

Product: HP 240 Bluetooth Mouse

 

 

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