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‎03-01-2024 07:28 PM

HP Recommended
Product: HP ENVY Desktop - 795-0030xt CTO
Operating System: Microsoft Windows 11

HP Envy Desktop with HP E243M monitor. I accidently hit two keys together and suddenly lost the color in my monitor. Everything shows normally but there is no color. It's like a black and white photo or movie. It makes it hard to see icons and buttons without color. The computer is working correctly with no recent changes except for that. Getting internet through fiberoptics cable directly to router and then cable to computer. It should be an easy fix since it was some keys I punched but I cannot get help in the HP Support Assistant, Virtual Assistant, Troubleshooting, Microsoft Display settings or anywhere I have looked. 

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