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‎03-11-2024 09:40 AM - last edited on ‎03-11-2024 11:35 AM by Retired

HP Recommended

I have a Hp15-da0046 nr computer. Issue #1: I logged in to my HP account, and tried to change my email address to current email address It came back w/message I have to release it from my account??? the old address no longer exists, and the new email is, well, new and current. 

Issue #2,, I'm trying to just find ouit which HP commputer is comparable to what I own now, referenced on first line of this message. 

 all responses need to go to [Personal Information Removed] please, thanks (the HP email that this chat uses is the one no longer in existence)

 

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