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‎03-16-2024 03:47 PM

HP Recommended
Product: HP Notebook 15-da1036nv
Operating System: Microsoft Windows 10 (64-bit)

 

 

 

 

 

 

 

Hp one device platform stop working 

 

Faulting Application Path: C:\Program Files\HP\HP One Agent\hp-plugin-executor.exe

 

Problem Event Name: APPCRASH
Application Name: hp-plugin-executor.exe
Application Version: 4.1.44926.0
Application Timestamp: 65a95184
Fault Module Name: hp-telemetry-hw-info-collector.dll
Fault Module Version: 3.0.45332.0
The last week i receive this message at windows reliability history 
i have no idea what is this.
I assume that it's an issue with the one agent 
I manage to stop the hp one agent reconfigured after booting my device and now i have this one 

The lapotop works fine but i can't see the critical event red sign when i check reliability history 
is there somone with the same issue?
Did you find a solution ?

Where is Hp support ?

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