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Hello!
Since a week, after making a fresh new install of Windows 11 23h2 on my Envy x360 13-bf0010ca (378X1UA), i have no sound at all. I installed, all the new drivers, i check all the forum i can find on the internet, i checked my hardware, i tried the troubleshooting on windows and nothing worked. My BIOS is also up to date.

When i check in the device manager, i have STATUS_DEVICE_POWER_FAILURE (code 10).

I saw a lot of people having the same issue. Can someone tell me where i can find a fix for that plz? Do you know when the 23h2 version of the drivers will be availlable and is it gonna work?

Thank very much!

 

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