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‎04-08-2024 03:28 PM

HP Recommended

Hi,

In my sprocket app I click on the sprocket in 'manage printers' and it tells me that there is a firmware update available and to charge to at least 25% and click 'sprocket' in the menu. When I press the three lines (menu) there is no 'sprocket' option just a 'manage printers' option which if I click gives me the same firmware message. How do I do a firmware update? I have a google pixel 6 pro if that helps. 

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