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Hello, I have a problem with my HP Omen 30L GT13 PC. My PC randomly restarts on its own when I shut it down, and also shuts down randomly when it restarts. Where could the problem be? Is it a software or hardware issue? Power supply? All mu drivers has been updated. I use Windows 11 with the latest update version. The bios has been updated with the latest version.

 

Can you help me to solve the problem.

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