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‎04-12-2024 11:15 AM

HP Recommended
Product: HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ew0000 (549V8AV)
Operating System: Microsoft Windows 11

The option to connect to Wi-Fi on my laptop disappeared, so I went to the device manager and saw no Wi-Fi network adapter. I only see ones that say WAN Miniport. I did some troubleshooting, but nothing has worked so far. I tried resetting the network adapters in the setting. I tried reinstalling both the Intel Wi-Fi drivers and the HP drivers from my laptop via a thumb drive. Neither of these worked either. Finally, I went to the control panel and the network setting. When I clicked change adapter settings, it brought up an empty folder (which I will attach a screenshot of). I have tried everything I have seen online and do not know where to go from here. If anyone has any suggestions they would be much appreciated.

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