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‎04-22-2024 12:15 PM

HP Recommended
Operating System: Microsoft Windows 11

Hi, hoping someone can help. I purchased a new HP Pavilion laptop but everytime the laptop goes to sleep I’m greeted with the attached screen, if i run the troubleshooter from the blue screen it says there is no hard drive installed. I can get windows to boot back up totally fine by turning off and on but the. If i run the components test it says all is fine, it’s only not fine when going to sleep. I did run a startup repair which failed and pointed out srttrail.txt error.

IMG_6927 2.jpeg

 

IMG_6928.jpeg

 

Any ideas why this is and how to fix? 

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