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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
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HP EliteBook 840 G6 Notebook PC IDS Base Model
Windows Hello  returns "couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint". (This also applies to Facial Recognition)
Where could the problem be in; driver or sensor? is there any fix to it?
Who Me Too'd this topic
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