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‎07-05-2024 06:52 AM

HP Recommended
Product: Victus by HP 15.6 inch Gaming Laptop 15-fb1000 (7Y8M8AV)

My computer is stuck on a black screen with the Victus logo and a loading circle. It just keeps loading and will never start. Last thing I did was simply get up from my pc and go to bed, when I woke up, it was on this screen. It said there is a checksum error, “the CMOS checksum is invalid.” 

I’ve tried calling HP support but I never can get through to an ac actual human. I just keep being redirected to this website. When I give my serial number it says it can’t find it. I just want a human to help me. I just bought this computer and spent like 150 bucks on games on steam last night and I can’t even play. 

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.