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‎07-20-2024 06:55 PM

HP Recommended
Operating System: Microsoft Windows 11

My son’s computer starts and goes to a blue screen asking for a bitlocker key for the drive? I have no clue where this would have been created, if ever. He’s 11 and uses it to play games/watch Netflix and what not. I’ve never used bitlocker for anything and neither has he, this just occurred today for the first time so wondering if the outage yesterday has some  influence on it. Any help is appreciated. 

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