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‎08-14-2024 09:15 AM

HP Recommended
Product: HP Pavilion x360 Convertible 11m-ap0xxx
Operating System: Microsoft Windows 11

First off, every time I try to add my laptop to my Hp account using the serial number that I exactly typed in, an error message pops up saying "Service Unavailable, Something went wrong and the selected device cannot be added to the dashboard. Please try again later." I tried numerous times after that and the same error message pops up. So, I wait for the next day to do it, and the same error message stills pop up. That's why I'm unable to add the product in this conversation. The device I'm trying to add is HP Pavilion x360 Convertible 11m-ap0xxx and its product number is 6HS56UA#ABA. Thank you if someone is able to help me. 

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