• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Ready to level up? Join the Expert Program—
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎08-23-2024 01:42 AM

HP Recommended

I have a HP Pavilion x360 Covertible 14-dy0000 and my mouse/touch pad is not working with the new Windows 11 23H2 update. The mouse cursor disappears and only when there is a windows update does it come back for one use.

 

I have tried downloading the latest driver from HP website but it only has the driver for Windows 11 22H2 version which was 2 years ago.

 

I have tried lots of things suggested online and none of them work so far. Anyone else have this problem and/or a solution?

 

Are HP going to create a new driver to deal with this? 

 

Many thanks

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.