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HP Recommended
HP ZBook Firefly 14 inch G10 Mobile Workstation PC (739L8AV)
Microsoft Windows 11

For several months I have been using the USB-C port on my notebook connected to a monitor, but as of today it no longer recognizes any monitor. The USB C port does recognize other devices such as a mouse or keyboard, but it does not recognize any monitor.

 

When performing a test on the USB ports I got the following errorTest USB FAIL - HP.jpeg

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