• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Are you having HotKey issues? Click here for tips and tricks.

‎10-10-2024 09:26 AM

HP Recommended
Product: HP EliteBook 840 14 inch G9
Operating System: Microsoft Windows 11

Many users reporting failure to charge over USB-C when the laptop is upgraded to Bios VersionU71 Ver. 01.12.01

 

Laptop will suddenly stop charging (my experience has been when users unplug from power, work, then go to plug back in) with the only "fix" by doing a power reset:

 

- Unplug any USB-C peripherals

- Shut the computer down

- Press and hold the power button for 45-60 seconds

- Turn the computer back on

- Plug power back in

 

Related threads:

 

https://h30434.www3.hp.com/t5/Business-Notebooks/HP-Elitebook-bios-update-problem-with-docking-stati...

 

https://h30434.www3.hp.com/t5/Business-Notebooks/EliteBook-840-G9-charging-issues/m-p/9206081#M17472...

 

https://h30434.www3.hp.com/t5/Business-Notebooks/ELITEBOOK-840-G9-6T260EA-6T247EA-NOT-CHARGING/m-p/9...

 

Labels:
Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.