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‎10-15-2024 06:58 AM - edited ‎10-15-2024 07:05 AM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-r0000 (76T05AV)
Operating System: Microsoft Windows 11

I recently performed a factory reset on my HP Victus Gaming Laptop (model: 16-r0002nia) by reinstalling Windows 11 using a bootable pendrive from the official Microsoft website. While this resolved my initial issue, my HDMI port has stopped working since the reset.

I've been using this laptop for a few months, and the HDMI port was working perfectly before the reset. Here’s what I’ve already checked: HDMI The cable is fully functional, The monitor works correctly with other devices, The port was working perfectly before the new installation , All drivers are up to date. and other basic things. I use the HDMI port to connect a second monitor, which is no longer being detected.


Laptop Details:
Model: HP Victus Gaming Laptop 16-r0002nia (7Z6U3EA)
Windows 11 (24H2 Home Edition)

I’ve attached  pictures of my BIOS settings, in case there’s any issue you find?

1.jpg2.jpg3.jpg4.jpg5.jpg

 

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