• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎11-26-2024 02:09 PM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-s0000 (76T53AV)
Operating System: Microsoft Windows 11

db636e88-44b9-4604-8ff5-0d53ae8af76d.jfif

Dear HP Support Community,

I recently purchased an HP Victus 16 (model s0001nu) and encountered an issue while trying to install Windows 11 Pro using a bootable USB. During the installation process, a message appears stating:
"A media driver your computer needs is missing. This could be a DVD, USB, or Hard Disk driver. If you have a driver floppy disk, CD, DVD, or USB flash drive, please insert it now."

I have searched for the necessary SATA/RAID or storage driver for this model on the official HP website, but I couldn’t find one specifically listed.

Could you kindly assist me in resolving this issue or provide the required driver to proceed with the installation?

Thank you in advance for your help!

Best regards,
Simeon Popov

Who Me Too'd this topic
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.